Missing purchased item

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King V
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Missing purchased item

Post by King V »

I bought an item in the store (Van Helsing Pants) with gms, but the game launcher got frozen so i had to close it, now i can see that the purchase history has that purchase listed, but i dont have the item in my inventory, neither the owner orange text in the store description. Pls help
AveryW88
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Re: Missing purchased item

Post by AveryW88 »

Need your in-game name
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King V
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Re: Missing purchased item

Post by King V »

AveryW88 wrote:Need your in-game name
My in-game name is vladi123
AveryW88
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Re: Missing purchased item

Post by AveryW88 »

Ok, all sorted :) You'll find the pants in your inventory.
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Dr_ViEr
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Re: Missing purchased item

Post by Dr_ViEr »

I had similar issues, that some items (ammo, medikits) I bought during a hunt did not show up, when I came later to a lodge or tent to pick them up.
After starting a new hunt, they did.
Spoiler:
AveryW88
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Re: Missing purchased item

Post by AveryW88 »

There can be a bit of a delay sometimes. Depends on traffic on the server, internet speeds, lots of little things can throw it off. They do USUALLY show up, but if they haven't with a new hunt, then we can sort it out from our side.
Archimed
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Re: Missing purchased item

Post by Archimed »

Здравствуйте! купил 6 чучел белого гуся, в истории ГМС это видно,а по факту их 5 и в магазине пишет,что 5... как так? почему это произошло? игровой ник Archimed

Hello! I bought 6 stuffed white goose, this can be seen in the history of the HMS, but in fact there are 5 of them and in the store it says that 5 ... how so? why did this happen? game nickname Archimed
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